Hello Bambio
Hi there!
We’re so glad you stopped by. Whether you have questions about our sustainable bamboo products, need help with your order, or just want to share your thoughts, we’re here to listen. At Bambio, every connection matters—because building a greener planet starts with us working together.
Let’s Connect
We’d Love to Hear
Reach out to us anytime—our team is dedicated to making your Bambio experience as smooth and eco-friendly as our bamboo tissue rolls. Simply fill out the form , and we’ll get back to you as soon as possible!
Got Questions? We’ve Got Answers!
Here are some of the most common questions we receive. If you don’t see what you’re looking for, just reach out—we’re happy to help!
What are Bambio products made of?
Our products are made from 100% sustainable bamboo pulp, a renewable and eco-friendly resource. Unlike traditional paper, bamboo grows quickly and regenerates naturally without the need for replanting, making it the perfect choice for environmentally conscious households.
Are your bamboo products biodegradable?
Yes, all of our bamboo toilet rolls and tissues are fully biodegradable. Bamboo fibers break down naturally in just 30-60 days, leaving no harmful residue behind.
Is bamboo toilet paper safe for sensitive skin?
Absolutely! Bamboo toilet paper is naturally hypoallergenic and free from harsh chemicals, artificial dyes, and fragrances. It’s gentle enough for even the most sensitive skin.
Do you offer plastic-free packaging?
Yes, all our products are packaged using 100% plastic-free and recyclable materials, ensuring your purchase is as kind to the planet as it is to you.
How do I track my order?
Once your order is shipped, you’ll receive a tracking link via email. Simply click the link to monitor your package’s progress. If you have any issues, our friendly customer service team is here to help.
Do you ship internationally?
Yes, we proudly offer international shipping to share our eco-friendly bamboo products worldwide. Shipping times may vary based on your location, and rates are calculated at checkout.
How long does shipping take?
For orders within the UK, shipping typically takes 2-4 business days. International delivery times may vary between 7-14 business days, depending on your country.
Can I return or exchange a product?
Yes, we accept returns and exchanges within 30 days of purchase. Simply contact our support team, and we’ll guide you through the process. Please ensure items are unused and in their original packaging.
How is bamboo better than traditional wood pulp?
Bamboo is a sustainable alternative to wood pulp because it grows 30 times faster, requires less water, and regenerates naturally. By using bamboo pulp toilet paper, you’re helping to reduce deforestation and protect the planet.
Do you offer subscriptions?
Yes, we offer convenient subscription plans for our bamboo toilet rolls and tissues, so you’ll never run out of eco-friendly essentials. Plus, subscribers enjoy exclusive discounts and free delivery.
Are your products septic tank safe?
Yes, our bamboo toilet rolls are septic tank safe and dissolve easily, making them suitable for all plumbing systems, including RVs and boats.
How does my purchase help the environment?
Every purchase supports a greener future by reducing deforestation, cutting down on plastic waste, and lowering carbon emissions. By switching to Bambio bamboo products, you’re making a meaningful impact on the planet.
Let’s Make a Difference Together!
We’re here to make sustainability simple, comfortable, and accessible for everyone. Whether you’re reaching out to ask a question or share a thought, we can’t wait to hear from you.
Ready to get started?
Say hello today!
